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Category: Google Chrome

Persistent CrXPRT 2 battery life test error on Chrome v89 and later

Justin Greene
By Justin Greene
on June 17, 2021

A few weeks ago, we discussed an error that we’d recently started encountering during the CrXPRT 2 battery life test on systems running Chrome OS v89.x and later. The error prevents the test from completing and producing a battery life estimate. CrXPRT stops running its normal workload cycle and produces a “Test Error” page. The timing of the error can vary from run to run. Sometimes, CrXPRT stops running after only a few workload iterations, while other times, the battery life test almost reaches completion before producing the error.

We have seen the error on across multiple brands of Chromebooks running Chrome OS v89.x and later. To our knowledge, Chromebooks running Chrome OS v88.x and earlier versions complete the battery life test without issues. We are unaware of any problems with the CrXPRT 2 performance test.

We’re continuing to investigate this problem. Unfortunately, we have not yet identified the root cause. Without a solution, we are recommending that for now, testers not use the CrXPRT 2 battery life test. We will post this recommendation on CrXPRT.com.

We apologize for the inconvenience that this error is causing CrXPRT 2 testers. As soon as we identify a possible solution, we will share that information here in the blog. If you have any insight into recent Chrome OS changes or flag settings that could be causing this problem, please let us know!

Justin

Posted in battery life, benchmark, Chrome OS, Chromebooks, Chromium, CrXPRT, Google Chrome | Tagged , , , , , |

CrXPRT 2 battery life error on Chrome 89 and 90

Justin Greene
By Justin Greene
on May 20, 2021

In recent lab tests, we’ve encountered an error during the CrXPRT 2 battery life test that prevents the test from completing and producing a battery life estimate. As the screenshot below shows, when the error occurs, CrXPRT stops running its normal workload cycle and produces a “Test Error” page. We have seen this behavior on systems running Chrome OS v89.x and v90.x, across multiple vendor platforms. In our testing, Chromebooks running  Chrome OS v88.x and earlier versions continue to complete the battery life test without any issues.

The error occurs consistently on every Chromebook running v89.x or v90.x that we’ve tested so far. However, the timing of the error varies from run to run on the same system. Sometimes, CrXPRT stops running after only a few workload iterations, while at other times, the battery life test runs almost to completion before producing the error.

We’re actively investigating this problem, but have not yet identified the root cause. We apologize for the inconvenience that this error may be causing CrXPRT 2 testers. As soon as we identify the root cause of the problem and have ideas about possible solutions, we will share that information here in the blog. If you have any insight into recent Chrome OS changes or flag settings that could be causing this problem, please let us know!

Justin

Posted in battery life, benchmark, Chrome OS, Chromebooks, CrXPRT, Google Chrome | Tagged , , , , , , |

CrXPRT support through 2022

Justin Greene
By Justin Greene
on March 18, 2021

CrXPRT testers may remember that back around the time that we began the CrXPRT 2 development process, the Chrome team announced that they were phasing out support for Portable Native Client (PNaCL) in favor of WebAssembly (WASM). As a first step, they changed the Chrome OS setting that enabled PNaCL by default. At the time, this caused problems with the Photo Collage workload in CrXPRT 2015, and even though we identified a workaround, details in the Chrome team’s announcement led us to conclude that the workaround might stop working in June 2021. Because of this change, we decided that the best decision would be to remove the workload from CrXPRT 2, and keep existing CrXPRT 2015 testers informed of any changes with the workaround.

In 2020, the Chrome team also announced that they would be phasing out support for Chrome Apps altogether starting in June 2021, and would shift their focus to Chrome extensions. This change would have required us to reassess the viability of CrXPRT in anything like its current form.

We’re happy to report that the Chrome team has extended support for PNaCL and existing Chrome Apps through June 2022. Barring further changes, this means that CrXPRT 2015 (with the workaround) and CrXPRT 2 should continue to serve as reliable Chrome OS evaluation tools for some time.

If you have any questions about CrXPRT 2, please let us know!

Justin

Posted in benchmark, Benchmarking, BenchmarkXPRT, Browser-based benchmarks, Chrome OS, Chromium, CrXPRT, Google Chrome, Performance benchmarking, PNaCL, WebAssembly | Tagged , , , , , , , |

Using WebXPRT 3 to compare the performance of popular browsers (Round 2)

Justin Greene
By Justin Greene
on November 5, 2020

It’s been nine months since we’ve published a WebXPRT 3 browser performance comparison, so we decided to put the newest versions of popular browsers through the paces to see if the performance rankings have changed since our last round of tests.

We used the same laptop as last time: a Dell XPS 13 7930 with an Intel Core i3-10110U processor and 4 GB of RAM running Windows 10 Home, updated to version 1909 (18363.1139). We installed all current Windows updates and tested on a clean system image. After the update process completed, we turned off updates to prevent them from interfering with test runs. We ran WebXPRT 3 three times on five browsers: Brave, Google Chrome, Microsoft Edge, Mozilla Firefox, and Opera. The posted score for each browser is the median of the three test runs.

In our last round of tests, the four Chromium-based browsers (Brave, Chrome, Edge, and Opera) produced scores that were nearly identical. Only Mozilla Firefox produced a significantly different (and better) score. The parity of the Chromium-based browsers was not surprising, considering they have the same underlying foundation.

In this round of testing, the Chromium-based browsers again produced very close scores, although Brave’s performance lagged by about 4 percent. Firefox again separated itself from the pack with a higher score. With the exception of Chrome, which produced an identical score as last time, every browser’s score was slightly slower than before. There are many possible reasons for this, including increased overhead in the browsers or changes in Windows, and the respective slowdowns for each browser will probably be unnoticeable to most users during everyday tasks.

Do these results mean that Mozilla Firefox will provide you with a speedier web experience? As we noted in the last comparison, a device with a higher WebXPRT score will probably feel faster during daily use than one with a lower score. For comparisons on the same system, however, the answer depends in part on the types of things you do on the web, how the extensions you’ve installed affect performance, how frequently the browsers issue updates and incorporate new web technologies, and how accurately each browsers’ default installation settings reflect how you would set up that browser for your daily workflow.

In addition, browser speed can increase or decrease significantly after an update, only to swing back in the other direction shortly thereafter. OS-specific optimizations can also affect performance, such as with Edge on Windows 10 and Chrome on Chrome OS. All of these variables are important to keep in mind when considering how browser performance comparison results translate to your everyday experience.

What are your thoughts on browser performance? Let us know!

Justin

Posted in benchmark, Benchmarking, Brave, Chromium, Cross-platform benchmarks, Firefox, Google Chrome, Microsoft Edge, Mozilla, Opera, Performance benchmarking, WebXPRT, WebXPRT 3, Windows 10 | Tagged , , , , , , , , |

Following up on CrXPRT 2 battery life errors

Justin Greene
By Justin Greene
on May 21, 2020

A few weeks ago, we discussed error messages that a tester received when starting up CrXPRT 2 after a battery life test. CrXPRT 2 battery life tests require a full battery rundown, after which the tester plugs in the Chromebook, turns it on, opens the CrXPRT 2 app, and sees the test results. In the reported cases, the tester opened the app after a battery life test that seemed successful, but saw “N/A” or “test error” messages instead of the results they expected.

During discussions about the end-of-test system environment, we realized that some testers might be unclear about how to tell that the battery has fully run down. During the system idle portion of CrXPRT 2 battery life test iterations, the Chromebook screen turns black and a small cursor appears somewhere on the screen to let testers know the test is still in progress. We believe that some testers, seeing the black screen but not the cursor, believe the system has shut down. Restarting CrXPRT 2 before the battery life test is complete could explain some of the “N/A” or “test error” messages users have reported.

If you see a black screen without a cursor, you can check to see whether the test is complete by looking for the small system power indicator light on the side or top of most Chromebooks. These are usually red, orange, or green, but if a light of any color is lit, the test is still underway. When the light goes out, the test has ended. You can plug the system in and power it on to see results.

Note that some Chromebooks provide low-battery warnings onscreen. During CrXPRT 2 battery life runs, testers should ignore these.

We hope this clears up any confusion about how to know when a CrXPRT 2 battery life test has ended. If you’ve received repeated “N/A” or “test error” messages during your CrXPRT 2 testing and the information above does not help, please let us know!

Justin

Posted in Battery life, battery life, benchmark, Benchmarking, Chrome OS, Chromebooks, CrXPRT, Google Chrome | Tagged , , , , |

Results details and unexpected behavior with the CrXPRT 2 battery life test

Justin Greene
By Justin Greene
on April 30, 2020

It’s been two weeks since the CrXPRT 2 public release, and we’re happy to see widespread interest in the test right out of the gate!

This week, we received a couple of questions about its battery life test from Melissa Riofrio at PCWorld. First, she asked for clarification about the relationship between the rundown time and the 30-minute increments that appear in the iteration details table for each battery life run. Second, she asked what could be causing her to get “N/A” and “test error” battery life results at the end of what appeared to be successful tests. Both topics may be of interest to other CrXPRT 2 testers, so we’ve decided to address them here in the blog and invite our readers to provide any relevant feedback.

Rundown time vs. elapsed time

When you’re viewing previous CrXPRT 2 test results and click the Details link for a specific battery life test run, a window displaying additional test information appears (the screenshot below shows an example). The window first provides performance details, then presents a table with several data points for each iteration.

The data point in the far-right column, elapsed time, can be slightly confusing. Each test iteration runs for 30 minutes, and this column provides a cumulative total of these 30-minute increments. In some instances, these totals accurately reflect the actual time elapsed from the time that testing begins. However, if the test system shuts down for some reason before running the entire iteration, this table will still show the entire 30 minutes allotted for the that iteration. In these cases, the cumulative elapsed time value in the far-right column will not match the rundown time that the test reports for the system’s battery life. For that reason, testers should always consider rundown time as the definitive value for battery life.


 “N/A” and “test error” battery life results after apparently successful tests

We’re actively investigating this issue at present. We’ve tested a wide range of Chromebooks, both old and new, on several versions of Chrome OS, including the latest versions, and have been unable to reproduce the problem. Have you witnessed this behavior at the end of a CrXPRT 2 battery life test? If so, we’d love to get more information from you about the system under test and your testing procedures, so please contact us.

We’re grateful to Melissa for raising these questions, and we appreciate everyone’s feedback on CrXPRT 2. Hopefully, we’ll soon be able to determine the cause of the  “N/A” and “test error” results and find a solution. We’ll be sure to share that information here in the blog once we do.

Justin

Posted in Battery life, benchmark, Benchmarking, Chrome OS, Chromebooks, CrXPRT, Google Chrome | Tagged , , , , , |

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