We recently received a tech support inquiry about problems with new MobileXPRT 3 installations on some Android 11 phones. The tester installed MobileXPRT 3 on a selection of phones running Android 11, and the app crashed immediately upon opening. We were able to reproduce the issue on multiple phones in our lab, and currently know that the issue may happen on the Google Pixel 3, Google Pixel 4a 5G, Google Pixel 4XL, Google Pixel 5, and the OnePlus 8T (running Android 11 with an Oxygen OS skin).
MobileXPRT 3 continues
to run without issues on Android 9 and 10 phones. When we updated an Android 10
phone with an existing MobileXPRT 3 installation to Android 11, we found that
the benchmark ran successfully. This suggests a lack of fundamental
incompatibilities between MobileXPRT 3 and current versions of Android 11. Because
some of our lab techs experienced crashes immediately after the app asked for
permissions, we think it’s possible that new permissions-setting requirements
in Android 11 are causing the problem.
working to isolate the problem and identify a course of action. We’ll share
more information here in the blog as soon as possible. If you’ve encountered
this problem in your testing, we apologize for the inconvenience, and we’re
thankful for your patience as we work towards a solution.
If you have any information you’d like to share about running MobileXPRT 3 on Android 11, please let us know!
With the new school year approaching, we’re pleased to announce that we’ve just published our fourth annual XPRT Spotlight Back-to-School Roundup! The Roundup allows shoppers to view side-by-side comparisons of XPRT test scores and hardware specs from some of this year’s most popular Chromebooks, laptops, tablets, and convertibles. After testing the devices in our lab using XPRT benchmarks, we’ve provided performance scores as well as photo galleries, PT-verified device specs, and prices. Parents, teachers, students, and administrators who are considering buying devices to use in their education environments have many options. The Roundup helps make their decisions easier by gathering product and performance facts in one convenient place.
The Back-to-School Roundup is just one of the features we offer through the XPRT Weekly Tech Spotlight. Every week, the Spotlight highlights a new device, making it easier for consumers to select a new laptop, phone, tablet, or PC. Recent devices in the Spotlight include the Dell G7 15 Gaming laptop, the HP Stream 14, the ASUS Chromebook Flip, the OnePlus 7 Pro phone, and the 2019 Apple iPad Mini. The Spotlight device comparison page lets you view side-by-side comparisons of all of the devices we’ve tested.
If you’re interested in having your devices featured in the XPRT Weekly Tech Spotlight or in this year’s Black Friday and Holiday Showcases, which we publish in late November, visit the website for more details.
If you have any ideas for the Spotlight page or suggestions for devices you’d like to see, let us know!