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Month: September 2021

A potential fix for the CrXPRT 2 battery life test error

For the past few months, we’ve been recommending that CrXPRT 2 testers not use the battery life test until we find a solution to a recurring error on Chrome v89.x and later. The error prevents the test from completing and producing a battery life estimate. Sometimes, the CrXPRT battery life test stops running after only a few workload iterations, while at other times, it almost reaches completion before producing the error.

We are cautiously optimistic that we’ve identified both the problem and a potential fix. We believe the problem stems from fluctuations in the time it takes the benchmark to communicate with Chrome to collect and store battery life information. While we haven’t identified the root cause of the fluctuations, adjusting the CrXPRT code to make it less sensitive to the fluctuations appears to be an effective fix. We have incorporated those adjustments into an updated, unpublished version of the app package, and we can now complete CrXPRT 2 battery life tests on Chrome v89.x and later with no failures.

We are calling this a potential fix because we’re still testing across several different Chromebook models to ensure consistency. In some testing, the variance in estimated battery life results has been a little higher than we like, so we’re taking time to determine whether that variance is present across all systems or on only specific hardware.

We’d like to apologize once again for the inconvenience that this error is causing CrXPRT 2 testers. As soon as we better understand the viability of the current fix as a long-term update, we’ll let you know!

Justin

A note about Adobe PSE and HDXPRT 4

During recent Windows 11 HDXPRT 4 compatibility testing, we noticed that Adobe now requires a user ID to download the free Adobe Photoshop Elements 2020 trial. Previously, testers could download the trial without setting up an account. While setting up an Adobe account is free, this change might inconvenience some HDXPRT 4 testers. Unfortunately, we don’t currently know of a way around it. We apologize for the hassle!

Justin

Following up on XPRT compatibility with Windows 11

Last week, we discussed the upcoming Windows 11 GA launch on October 5, and our hope is that the transition period from Windows 10 to Windows 11 will go smoothly for the three XPRTs that run on Windows 10, HDXPRT 4, TouchXPRT 2016, and AIXPRT. We’re happy to report that so far, we’ve been able to install HDXPRT 4 and TouchXPRT 2016 on the latest stable preview of Windows 11 without any problems. For TouchXPRT 2016, we successfully installed the benchmark using both available methods—directly from the Microsoft Store and through the manual sideload process—and ran it without issues.

We’re still testing Windows 11 compatibility with the AIXPRT OpenVINO, TensorFlow, and TensorRT test packages, and will share our findings here in the blog as soon as possible. Also, because Microsoft might still publish through the stable preview channel Windows 11 changes that interfere with the HDXPRT 4 or TouchXPRT 2016 installation or testing processes, we’ll continue to verify each benchmark’s Windows 11 compatibility up through and beyond launch day.

If you’re conducting your own HDXPRT 4, TouchXPRT 2016, or AIXPRT testing on the Windows 11 beta, you could encounter issues with newly published updates before we do due to the timing of our update cycles. You could also run into problems that are specific to your test gear. In either case, please don’t assume that we already know about the problem. Let us know!

Justin

Testing XPRT compatibility with Windows 11

Last week, Microsoft announced that the Windows 11 GA build will officially launch Tuesday October 5, earlier than the initial late 2021 estimate. The update will start rolling out with select new laptops and existing Windows 10 PCs that satisfy specific system requirements, and only some Windows 10 PCs will be eligible for the update right away. Through a phased Windows Update process, additional Windows 10 PCs will be able to access the update throughout the first half of 2022.

Between the phased Windows 11 rollout and the pledge Microsoft has made to continue Windows 10 support through October 2025, it will likely be a while before the majority of Windows users transition to the new version. We hope the transition period will go smoothly for the XPRTs. However, because we designed three of our benchmarks to run on Windows 10 (HDXPRT 4, TouchXPRT 2016, and AIXPRT), we might encounter compatibility issues with Windows 11.

Over the coming weeks, we’ll be testing HDXPRT 4, TouchXPRT 2016, and AIXPRT on beta versions of Windows 11, and we’ll test again after the GA launch. In addition to obvious compatibility issues and test failures, we’ll note any changes we need to make to our documentation to account for differences in the Windows 11 installation or test processes.

We hope that testers will be able to successfully use all three benchmarks on both OS versions throughout the transition process. If problems arise, we will keep our blog readers informed while exploring solutions. As always, we’re also open to feedback from the community, so if you are participating in the Windows Insider Program and have encountered Windows 11 beta compatibility issues with any of the Windows-focused XPRTs, please let us know!

Justin

Investigating the possibility of WebXPRT user accounts

One of our goals during the ongoing WebXPRT 4 development process is to be as responsive as possible to user feedback, and we want to emphasize that it’s not too late to send us your ideas. Until we finalize the details for each workload and complete the code work for the preview build, we still have quite a bit of flexibility around adding new features.

Just this week, a community member raised the possibility of a WebXPRT 4 feature that would enable user-specific test ID numbers or accounts. One possible implementation of the idea would allow a user to sign up for a WebXPRT test account as an individual or on behalf of their organization. The test accounts would be both free and optional; you could continue to run the benchmark without an account, but running it with an account would let you save and view your test history. Another implementation option we are considering would let users generate a permanent user ID number for themselves or their organization. They could then use that number to tag and search for their automated test runs in our database, without having to log into an account.

Our biggest question at the moment is whether our user base would be interested in WebXPRT user accounts or test IDs. If this concept piques your interest, or you have suggestions for implementation, please let us know!

Justin

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