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Helping hands

We ran into a problem last week with HDXPRT 2011. Basically, it would fail when we installed it. One of the biggest problems for application-based benchmarks like HDXPRT 2011 is dealing with existing applications on the system. Even more difficult to account for are the many DLLs, drivers, and Registry settings that can collide between applications and different versions of the same application.

After a lot of effort, we found the problem was indeed a conflict between some of the pre-installed software on the system and the HDXPRT 2011 installer. We were able to narrow down which applications caused the problem and posted on the site some instructions for how to work around the issues. (For more details, log into the forum and then see http://www.hdxprt.com/forum/showthread.php?18-Troubleshooting-Installation-problems-on-Dell-Latitude-notebooks. You won’t be able to read that message if you’re not logged in.)

My hope is that if you run into issues with HDXPRT 2011, you’ll share them. And, share the workarounds you find as well! So, please let us know any tips, tricks, or issues you find with the benchmark by sending email to hdxprtsupport@hdxprt.com. The more we work together, the better we can make both HDXPRT 2011 and the future versions. Thanks!

Next week, we’ll return to looking at the results HDXPRT 2011 provides.

Bill

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