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Category: HandBrake

HDXPRT 4: Troubleshooting an issue with the Convert Videos workload

Yesterday, we received a report that an HDXPRT 4 tester encountered an error message during the Convert Videos workload. During the workload, HDXPRT uses HandBrake 1.2.2 and CyberLink MediaEspresso 7.5 to convert multiple videos to formats optimized for mobile phones.

The error message reports that the video files did not load correctly:

We apologize for the inconvenience that this causes for HDXPRT testers. We’re troubleshooting to determine the cause of the issue and will let the community know as soon as we identify a reliable solution. If you have any insight into this issue, or have encountered any other error messages during HDXPRT testing, please feel free to contact us!

Justin

An updated HDXPRT 4 build is on the way

HandBrake recently released a new version, v1.2.2, of their video conversion software. Among other improvements, the new version includes support for certain AMD (VCE) and NVIDIA (NVENC) hardware-accelerated video encoders. Because we include HandBrake as one of the commercial applications in the HDXPRT installer package, and because we want to keep HDXPRT 4 up-to-date for testers, we’ve put together a new HDXPRT 4 build: v1.1.  It includes HandBrake 1.2.2’s new capabilities, and we’re currently testing it in the lab.

With the new build, testers will be able to choose whether HDXPRT’s HandBrake tasks target a system’s integrated or discrete graphics cards by changing a flag called “UseIntegrated” in the config file. In HDXPRT 4 v1.1, the flag is set to “true” by default, directing HandBrake to use the codec provided by the system’s integrated graphics hardware. On the other hand, if a system has both integrated and discrete graphics available, and a user sets the flag to “false,” HandBrake will use the codec provided by the discrete graphics.

This update allows users to compare the video conversion performance of different video codecs on the same system. In all other respects, the benchmark has not changed. So apart from a scenario where a tester changes the targeted graphics hardware, scores from previous HDXPRT 4 builds will be comparable to those from the new build.

We’ll let the community know as soon as the new build is available, and we’ll update the HDXPRT 4 User Manual to reflect the changes.

If you have any questions about the upcoming HDXPRT 4 build, please let us know!

Justin

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