Forgot your password?


At Principled Technologies, we strive to be an excellent place to work, with world-class benefits and an adaptive structure that maximizes quality and collaboration. We want to do more than be the best in the world at fact-based marketing and learning and development; we’re trying to change the way people do business. We’re looking for enthusiastic, hard-working, creative people to join us in those endeavors.

  • IT support specialist

    Principled Technologies (PT) is looking for candidates for a full-time IT support specialist in our Durham/RTP office.

    The person we’re seeking has:

    • Familiarity with Windows, MacOS, Linux, iOS, Android, and Microsoft Office
    • Experience resolving help desk requests
    • Experience with basic server maintenance and IT infrastructure tasks such as maintaining routers and switches, updating firmware, and other related tasks
    • Strong organizational and communication skills
    • A willingness to learn
    • The willingness to work full-time office hours, putting in additional hours when necessary
    • The willingness and ability to provide and receive creative, constructive, and direct ongoing feedback
    • The willingness to be flexible and adaptable in a changing, fluid, and very non-bureaucratic environment
    • The ability to regularly lift items up to 20 pounds and occasionally lift items up to 50 pounds
    • Familiarity with data security procedures and/or writing scripts is a plus

    We have lofty goals: We want to produce the best work in the world. If you come on board, you’ll be signing up for those goals, so you should want to produce work that is great, not just good enough.

    This job requires creative, outside-the-box thinking, as well as excellent communication skills. We all work together, so you have to be comfortable providing – and receiving – feedback and encouragement to and from other members of the team. (And it’s a big and diverse team, including technical subject matter experts, writers, graphic designers, developers, videographers, photographers, audio engineers, and more.)

    We will not relocate candidates for this opening, so you should live in the Triangle area or plan to move here soon.

    To apply, please send a resume and cover letter to

While we are specifically seeking applicants for the above position, we’re always happy to accept applications from thoughtful, enthusiastic people who want to work at PT.

Working at PT

We offer a flexible working culture designed to cultivate collaboration and encourage the best possible work. Each member of our staff has the freedom to create a productive and fulfilling work environment suited specifically to him or her. We have no set schedules or dress codes, and we offer a world-class set of benefits that help employees work from home and take time off when they need it. Recently, we were honored to have Triangle Business Journal recognize us in their 50 Best Places to Work in the Triangle issue.

PT is committed to not limiting ourselves with job titles. We believe titles can draw boxes around people and their jobs, restricting their ambition and capabilities. We want all our staff members to have the freedom to expand, explore, and change the parameters of their work. Using titles runs counter to that goal.

The ideal candidate for a job at PT is interested in a constant process of learning and improving. Because roles change often and we frequently deal with new technologies, applicants should be flexible, curious, and resourceful. While experience in the technology, learning and development, and/or marketing industries is useful, we welcome less experienced folks who are willing and excited to learn. We also encourage applicants to note skills that may not relate directly to the position to which they’re applying; for example, Chinese or other foreign language skills are a bonus.

PT is committed to creating a work environment in which all of us treat each other with respect and dignity. We will not discriminate in the hiring process or any other part of your employment, including raises or task assignments. We absolutely prohibit any such discrimination or harassment, including sexual harassment, in the workplace. We want PT to be a place where everyone feels welcome, and any actions that make this environment feel hostile are in direct contradiction to our mission, our culture, and our beliefs.

To that end, and acting in accordance with regulations and guidance from the Equal Employment Opportunity Commission (EEOC), we provide equal employment opportunity without discrimination or harassment on the basis of race, color, religion, ethnic origin, national origin, class, sex, sexual orientation, gender identity or expression, age, disability, veteran status, marital status, citizenship, genetic information or any other characteristic protected by law.

"I enjoy working with people who challenge me to stretch my boundaries and abilities, all inside of an encouraging environment. I love being part of a company that does really interesting work on brand-new technology. I get to work in an inclusive setting with people from diverse backgrounds, different points of view, and vastly different levels of experience."

– Beci